Finding the Studio
The studio is located in Magor Square.
If you are familiar with the Square, the studio is located in-between Roberts estate agents and Magor barbers.
There is free parking for you in either of the two nearby carparks.
Arriving at the Studio.
Treatments by appointments only.
On arrival, the front door will be open, and you are welcome to wait downstairs. You will be collected from the bottom of the stiars at the exact time your appointment starts. If you arrive early, I may be with another client and you will have to wait until your appointment time. Please do not knock my studio door before your appointment time.
As I'm sure you can appreciate my time is my business and late cancellations and no-shows really affect my income.
Therefore, I have a cancellation policy. By booking an appointment at the Studio, you are agreeing to the policy.
Please give me at least 24hrs notice, to give me the opportunity to re-book the appointment.
If you give me 24 hours notice, no fee will be charged.
Less than 24 hours notice, 50% fee will be charged. This must be paid before re-booking.
No-shows will be charged the full amount of the treatment cost before re-booking.
In the unfortunate event that you are late, I allow a small grace period and I will do my best to give you a full treatment if it's possible. During busier times this may not be possible if extending your appointment is to the detriment of my next client. E.g if you arrive 10-15 minutes late into your appointment, I may have to do what I can with the 45-50 minutes remaining.
You can pay for your treatment or treatment plan using either cash or card. Not that I’ve ever used it myself, but if you’re cooler than me you can even use Apple Pay.